GLLG was engaged by City of Hope – a Cancer Research and Treatment Institution Dedicated to Innovation in Biomedical Research --- to design a change management strategy in support of Inclusive Leadership. The objective was to operationalize the Inclusive Leadership strategy across the enterprise of over 5000 employees - as City of Hope scales into a system-provider throughout Southern California. Over 66% of its patients represent shift populations.

The primary purpose for the engagement was to help City of Hope in its change management efforts to move from a fee for service to a value based business model. The goal was to increase the experience and overall delivery of care of shift population patients, close workforce representation gaps, elevate preventive care protocols – while moving inclusion to where it belongs – to the center of corporate strategy and transformation.

This change management consulting engagement featured this article that was co-authored by City of Hope President/CEO, Robert W. Stone and GLLG President, Glenn Llopis.

stone robert

“GLLG has identified a winning strategy for 21st century leadership: be forward thinking, embrace diversity of thought, and commit to strategically aligning the needs of your people, consumers and business.”

Robert W. Stone

President and CEO of City of Hope

Navigating Uncertainty Summit October 14 | Clemson University