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Crisis has a way of revealing, course-correcting and recalibrating what leadership really means. Our new Personalization Outbreak Podcast talks about the collapse of traditional corporate standards in today’s more personalized world. 

In episode #10, we review the racial tensions the world is rightly facing as consequences of a system that was created and perpetuated by design. Our guest, Pam Abner is the vice president and chief administrative officer for diversity and inclusion at Mount Sinai health system in New York. Together, we discussed how the recent racial protests have elevated the level of accountability in organizations and why this outdated standards that cannot scale in their current form in today's age of personalization.