our approach

Where Do You Start?

The Environment or the Individual?

The answer is both and in the right sequence.

True transformation requires changing how leaders think, how workplaces operate, and how individuals show up. Through our Leadership in the Age of Personalization® methodology, we guide organizations to move beyond standardization and create Serendipity Environments where people and performance thrive together.

LAOP Methodology logo, representing the Leadership in the Age of Personalization framework

Methodology

Graphic representing the LAOP Methodology, known as the 5-5-4-6-4 framework for Leadership in the Age of Personalization

Organizations Applying Our Methodology

General Mills logo, showcasing a past client of Glenn Llopis Group (GLLG)Walmart logo, showcasing a past client of Glenn Llopis Group (GLLG)Banfield Pet Hospital logo, showcasing a past client of Glenn Llopis Group (GLLG)Aetna logo, showcasing a past client of Glenn Llopis Group (GLLG)CVS Health logo, showcasing a past client of Glenn Llopis Group (GLLG)Cardinal Health logo, showcasing a past client of Glenn Llopis Group (GLLG)Schneider Electric logo, showcasing a past client of Glenn Llopis Group (GLLG)New York Life logo, showcasing a past client of Glenn Llopis Group (GLLG)Chico's Fas logo, showcasing a past client of Glenn Llopis Group (GLLG)Lilly logo, showcasing a past client of Glenn Llopis Group (GLLG)Walmart logo, showcasing a past client of Glenn Llopis Group (GLLG)Pepsico logo, showcasing a past client of Glenn Llopis Group (GLLG)Target logo, showcasing a past client of Glenn Llopis Group (GLLG)Coca-Cola logo, showcasing a past client of Glenn Llopis Group (GLLG)General Mills logo, showcasing a past client of Glenn Llopis Group (GLLG)
Walmart logo, showcasing a past client of Glenn Llopis Group (GLLG)Banfield Pet Hospital logo, showcasing a past client of Glenn Llopis Group (GLLG)Aetna logo, showcasing a past client of Glenn Llopis Group (GLLG)CVS Health logo, showcasing a past client of Glenn Llopis Group (GLLG)Cardinal Health logo, showcasing a past client of Glenn Llopis Group (GLLG)Schneider Electric logo, showcasing a past client of Glenn Llopis Group (GLLG)New York Life logo, showcasing a past client of Glenn Llopis Group (GLLG)Chico's Fas logo, showcasing a past client of Glenn Llopis Group (GLLG)Lilly logo, showcasing a past client of Glenn Llopis Group (GLLG)Walmart logo, showcasing a past client of Glenn Llopis Group (GLLG)Pepsico logo, showcasing a past client of Glenn Llopis Group (GLLG)Target logo, showcasing a past client of Glenn Llopis Group (GLLG)Coca-Cola logo, showcasing a past client of Glenn Llopis Group (GLLG)General Mills logo, showcasing a past client of Glenn Llopis Group (GLLG)

We Transform Both Leaders and Employee to Create Serendipity Environments

For Leaders

Cultivate a Reinvention Mindset

Embrace continuous growth and build the adaptability needed to navigate uncertainty through the Reinvention Cycle: Learn, Unlearn, Relearn, and Repeat - mastering the 6 skills of reinvention readiness.

The 6 Skills to Escape Career Quicksand and Revive Your Future

Expanding Yourself

Icon displaying the topic DISCOVER,  from the book "Make Reinvention Your Superpower" by Glenn Llopis

1. Discover

Harness your natural curiosity to discover something new.
Icon displaying the topic KNOW,  from the book "Make Reinvention Your Superpower" by Glenn Llopis

2. Know

Ground yourself in an open, always-learning mindset.
Icon displaying the topic PURSUE,  from the book "Make Reinvention Your Superpower" by Glenn Llopis

3. Pursue

Rev up the engines of your ambition.

Accelerate and Multiply Your Impact

Icon displaying the topic BUILD,  from the book "Make Reinvention Your Superpower" by Glenn Llopis

4. Build

Take action with and for others.
Icon displaying the topic TRUST,  from the book "Make Reinvention Your Superpower" by Glenn Llopis

5. Trust

Cultivate a deeply rooted sense of yourself and your ability to elevate others.
Icon displaying the topic LEAD,  from the book "Make Reinvention Your Superpower" by Glenn Llopis

6. Lead

Use your influence to strengthen your purpose and make the world better.

How we solve it

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1:1 Executive Coaching
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Reinvention Readiness Assessment
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Customized Reinvention Readiness Design Thinking Sessions

For Your Workforce

Improve Job Quality By Placing the Right People in the Right Roles

Position individuals in roles that align with their unique capabilities and personal brand - creating work that offers financial security, growth opportunities, genuine voice in decisions, and true belonging. This unlocks the hidden high-performance potential that standardization keeps invisible.

What Makes a Quality Job

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A quality job provides: Opportunities for advancement - Clear pathways for growth and skill development
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Voice in key decisions: Meaningful input in work that affects you
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Culture of respect: Dignity, psychological safety, and belonging

With 60% of U.S. workers in jobs with at least one poor quality dimension, there is an urgent need for change.

How we solve it?

The 4 Skills of Opportunity Management

See Opportunities with Circular Vision

Develop the ability to spot opportunities from multiple perspectives, not just the obvious path forward.

Sow Opportunities with Entrepreneurial Seeds

Take initiative to plant ideas and actions that create new possibilities for growth.

Grow Opportunities with Strategic Focus

Nurture and expand opportunities with intention, turning potential into performance.

Share Opportunities with a Generous Purpose

Create cultures where people actively help others succeed and opportunities multiply.

The 6 Strategies of the Innovation Mentality

Building on the 4 skills, we help employees navigate diversity of thought to disrupt the status quo and seize the right opportunities:

The Inspiration to See Opportunities in Everything

Cultivate curiosity and the ability to recognize hidden potential in everyday situations.

The Flexibility to Anticipate the Unexpected

Build adaptability and readiness to pivot when circumstances change.

The Freedom to Unleash Your Passionate Pursuits

Create space for people to pursue work that aligns with their strengths and interests.

The Room to Live with an Entrepreneurial Spirit

Foster an ownership mentality and empower people to think and act like innovators.

The Trust to Work with a Generous Purpose

Build psychological safety where people support each other's success.

The Respect to Lead to Leave a Legacy

Encourage leadership at all levels focused on lasting, meaningful impact that brings significance to work.

How we solve it?

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1:1 High-Performance Coaching
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Workplace Serendipity Assessment
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Job Quality Audits and Benchmarking
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Career Pathing and Upskilling Strategy
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Opportunity Management & Innovation Mentality Training
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Personal Branding Workshops

For Organizations

Build Serendipity Environments

Move beyond surface-level initiatives to embed inclusion, dignity, and belonging into your culture - creating Serendipity Environments designed for organic innovation and breakthrough collaboration.

Making personalization operational, not just aspirational, requires a clear framework. Our proprietary Leadership in the Age of Personalization (LAOP) methodology provides the roadmap.

The 5 Shifts of Personalization

We help you implement the fundamental shifts to find the right balance between standardization and personalization to create healthy work environments:

From Diversity to Inclusion

Move from representation of people to genuinely valuing what each person brings.

From Tribal to Human

Shift from labeling group identities to seeing individuals in their full capacity.

From Brand Identity to Individual Identities

Honor one's personal identity as much as the organization's brand.

From Mission to Contribution

Value meaningful individual contribution over alignment to mission statements.

From Results to Methods

Trust people to achieve outcomes in ways that honor their unique strengths.

The 5 Indicators of Unleashing Individuality

We evaluate and implement how your organization can create healthy work environments for people to thrive:

Who do you let in?

Are you opening doors to different ways of thinking or stuck in familiar patterns?

How do you see them?

Do you see people beyond their titles and roles?

Who do you let them be?

Can people bring their authenticity and what excites them most to work?

What do you let them do?

Are you aligning individual capabilities to growth opportunities?

How do you let them do it?

Do you trust people to work in ways that honor their strengths and untapped talents?

How we solve it?

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1:1 High-Performance Coaching
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Inclusion as a Growth Strategy Assessment
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Age of Personalization Assessment
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Unleashing Individuality Assessment
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Serendipity Environment Design
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Customized Design-Thinking Programs

Our Process

From Awareness to Action

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Assess
We use research-backed assessments to establish your baseline across leadership readiness, inclusion maturity, diversity of thought, and reinvention capacity.
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Design
We work with you to identify gaps, prioritize opportunities, and create a personalized roadmap for transformation.
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Implement
We guide implementation of the 5 Shifts and 5 Indicators through leadership development, workforce programs, and systems redesign.
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Measure
We track progress with before-and-after data collection, ensuring you see tangible results across engagement, retention, innovation, and performance.
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Sustain
We build internal capability through train-the-trainer programs and continuous improvement frameworks that keep transformation alive and scalable.
Glenn Llopis presenting The Reinvention Blueprint on stage at a leadership conference, with audience in attendance and visual slides highlighting personal transformation milestones.